Typically what is the focus of your LC-MS analysis - what sort of applications?
Analysis of radiopharmaceuticals, environmental biomarkers and degradation of emerging pollutants, mainly.
What LC-MS instrument make and model does your Horizen 24 supply?
Acquity UPLC system, H-Class with QDa mass detector, Waters Corporation
What are the top 3 benefits Horizen 24 brings to your lab?
Provides stability to the mass detector and it allows the operation of QDa for a long time.
What has been the key advantage of deploying Horizen 24 as opposed to your previous gas supply solution?
The facility of the operation and besides keeps the nitrogen supply to the QDa constant, without pressure variation.
Please describe Horizen 24's size in comparison with other gas supplies you have used. For example cylinders, bulk gas or other generators.
The size is small and practical to keep in the lab without sophisticated installations
Please describe what impact Horizen 24 has had on your lab's energy and air conditioning use.
The operation of the Horizon 24 does not imply excessive energy consumption and neither does it require the use of air conditioning for its proper functioning.
Do you have any other PEAK gas generator models in your lab? Please detail which models.
We already have a PEAK nitrogen generator: the Genius NM32LA.
Have you ever had a site visit from a PEAK engineer in relation to any of your generators, if so, could you describe your experience of this support?
We had operated our PEAK generator for nearly 8 years without the need for some kind of support, after this time we only requested preventive maintenance, the attention was quick, the service was made in one day and the equipment was working perfectly.
Would you recommend PEAK Scientific generators to other laboratories - and if so, what would be your main reason for the recommendation?
Of course, I recommend the PEAK Scientific generators because they are very efficient equipment, that does not present continuous failures, they perform the function for which they are designed, and they maintain the required and stable nitrogen pressure for the perfect operation of the QDa mass detector, they are small, not very noisy and easy to operate.