Annual service plan with additional call out

Basic Plan

A 10% discount applies for any replacement parts required for the duration of the plan. The Basic Plan* also includes a complementary additional call out and discounted rates on parts and labor for extra coverage and peace of mind.

What you get with the Basic Plan

With the Basic Plan your generator can run to its full potential year on year with a preventative maintenance visit, keeping your generator in top condition and preventing future issues. Your service visit with the Basic Plan also includes a basic PM Kit** at no additional cost.

For the upkeep of your generator, parts can be inspected for wear and tear. A separate charge at a 10% discount applies for the replacement parts. Updates to the latest specification components and generator software are replaced for an additional fee.

Basic Plan also offers you access to technical help if you experience an issue with your generator. PEAK’s global technical support team is available by phone, email or with PEAK Visual Support, which can be used with your mobile phone’s video camera in real time, should you experience any issues.

Basic Plan Benefits

Guaranteed On-site Response Time
Annual Preventive Maintenance Visit
Breakdown Visits	1
Phone Access to Technical Support Helpdesk
Updates of Components and Software Included
Spare Parts	10% Discount
Unscheduled Labor Costs	10% Discount

*Basic Plan is available across India and China only
**Basic PM Kit includes filters only, excluding other recommended components for optimum generator life & performance.

For full terms and conditions click here

Contact us for more information on our [Peak Protected] service plans Get a Price Today

Frequently Asked Questions

Do you have pricing options for multiple units and/or multiple years?

Yes, we can offer consolidated coverage for multiple units and years to provide the most cost effective and hassle free solution for your needs. Contact us for more information.

Do I need a service plan during the warranty period?

No, your warranty is fully comprehensive. You can purchase a service contract at any time to begin as soon as your warranty period ends. Furthermore, purchasing a Service Plan at point of generator purchase may secure a better price.

Are there different plans for different models of generator?

Most of our plans are suitable for all generators, some plans are only suitable for certain compressor-free generator models. Our service team will be happy to guide you through what plan is best suited to your needs.

Why does my generator need a Service Plan?

Your Peak gas generator contains many moving parts and mechanical components which need regular service, monitoring and replacing to avoid sudden, unexpected downtime.

How often does my generator need serviced?

Most Peak generators will only require a once annual preventative maintenance visit, however, some models will require more frequent servicing based on model and use. Contact us today if you have any questions about your generator service schedule.

How do I register my Peak gas generator for warranty?

To register your product for Peak's fully comprehensive rapid response, on-site warranty, please complete our warranty registration form here.

On-site Laboratory Gas Supply Solutions | Peak Scientific

We'll provide your lab with a reliable gas generation solution

Get in touch today for more information on our products or to request a quote