Complete Plan 72
Maximize uptime and performance with Complete Plan 72, suitable for labs where uptime is critical, our best-selling service plan includes all scheduled preventative maintenance visits and unlimited breakdown visits, parts and labor with and market leading on-site rapid response time.
What you get with Complete Plan 72
The Complete Plan 72 is the investment you need if instrument downtime can impose major disruption on your productivity and overall lab output.
With Complete Plan 72 your generator can run to its full potential year on year with a preventative maintenance visit scheduled at a time that suits you, keeping your generator in top condition. Your service visit with Complete Plan+ also includes updates to the latest specification components and generator software at no additional cost. All compressor-based products with a service plan for 4 consecutive years will be eligible for a complementary replacement of the compressor.
In the unlikely event of a product issue, with Complete Plan 72 help is just a phone call away. PEAK’s global technical support team is available by phone, email or with PEAK Visual Support, which can be used with your mobile phone’s video camera in real time. Should a site visit be required, a PEAK field service engineer will be at your location within 72 hours with all parts, travel and labor expenses covered by the plan.
Complete Plan 72 Benefits
Guaranteed On-site Response Time | 72 Hours |
Annual Preventive Maintenance Visit | |
Breakdown Visits | Unlimited |
Phone Access to Technical Support Helpdesk | |
Updates of Components and Software Included | |
Spare Parts | Unlimited |
Labor |
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